ONE11 Hotel
New Orleans
At a glance
ONE11 Hotel offers a unique blend of contemporary style and historic charm, nestled in the vibrant French Quarter of New Orleans. Set in a meticulously restored building that once thrived in the city's Sugar District, the hotel provides guests with a memorable experience characterized by its sleek, sophisticated design and homage to local history. With rooms featuring exposed brick and natural light, guests can enjoy views of the Mississippi River and the Historic French Quarter. Each room is furnished with plush pillow-top beds and luxurious linens, ensuring a restful stay.
The hotel features Batture Bistro + Bar, where guests can indulge in culinary delights inspired by the flavors of New Orleans. The bistro offers a relaxed atmosphere where New Orleans-inspired small bites are served alongside a range of classic cocktails, embodying the signature hospitality the city is known for. Guests benefit from a daily continental breakfast, setting the tone for a day of exploring nearby attractions including Woldenberg Park, the Audubon Aquarium, and many more iconic sites within walking distance.
ONE11 Hotel is designed to cater to both individual travelers and groups, offering unique event spaces for social gatherings and executive retreats. Amenities include high-speed WiFi throughout, access to a Downtown Fitness Center, complimentary water bottles, and a lobby coffee service available from morning till evening. The hotel’s strategic location provides easy access to both the scenic riverfront and the bustling streets of the French Quarter, making it an ideal choice for those looking to immerse themselves in the local scene.
Reviews
Most impressive was the staff. Always available, always professional, always warm & personable. Room was spacious & clean & we loved how the room was set up. After adventuring around the fun places in New Orleans, it was important that the room we returned to was welcoming, we needed the rest. The hotels location was great. We were able to walk along the river, and there were so many places to visit within walking distance. Overall a great experience & we will not only be returning but referring to others.
The staff was excellent. The A/C went out in our room and the staff had us moved to a new room before we knew there was a problem. The bar area is very well stocked and Melissa not only was a great bar tender but helped us pick out places to eat that were amazing. My family and I 100% recommend this place.
Holy Horns of Hell!!! WARNING. The hotel provides complimentary ear plugs in every room!!! The train goes by multiple times at night, blasting its horn repeatedly. The room was clean and the bed was comfortable. The breakfast was not good. The gentleman working breakfast acted as if the job was beneath him, was rude to his coworkers, and he never restocked any food so the few pancakes left were crunchy, the milk for cereal was spoiled. We let them know and it took so long for him to replace it we gave up, very slow to restock the coffee as well, The location wasn’t ideal, given the train and loud riverboat music. There are many better places to stay. The front desk was friendly and accommodating. I don’t like to give bad reviews, but I rely heavily on them when making decisions.
I came with my daughter for a mother-daughter getaway, and we had a terrific time in New Orleans. Unfortunately, I am disappointed to give this hotel only two stars. The location and physical facilities are excellent and easily deserving of five stars. However, the service experience fell far below expectations. Most of the staff seemed disengaged and, at times, openly unpleasant. One morning at 7:30 a.m., when I went downstairs for coffee, members of the cleaning crew were seated on the lobby couches, wet mops resting on the furniture, while loudly watching a television show on their phones. This created an unwelcoming atmosphere. The bar was consistently empty, which may reflect the service experience there as well. The bartenders came across as surly, impersonal, and uninterested in hospitality. At the front desk, the gentlemen working there appeared more focused on their phones than on guests. When we asked for assistance obtaining the key to the minibar in the shopping area, they seemed inconvenienced and exasperated. This property has tremendous potential because the location and facilities are terrific. With better management attention to service culture, professionalism, and guest engagement, it could be an outstanding hotel.
